IAB/3Di Survey: How New Zealanders Are Using Smartphones

June 7th, 2012
A new survey released by IAB New Zealand and 3Di, provides some insights into how kiwis are using their smartphones. (482 smartphone users in New Zealand were surveyed by Great Sites. The survey does not measure feature phones or other mobile devices. Users were weighted as evenly as possible by: age, gender & geography)
According to the IABNZ Mobile Advertising Council (MAC), smartphone penetration is currently 30% up from 13% in 2010 and expecting to reach 50% early next year.Says Alisa Higgins, IABNZ, GM: “While there are over 5 million mobile phone subscribers in NZ, the survey shows that income is currently a factor in smartphone ownership. However, as smartphone handsets and data plans come down in price we will see this becoming less of a factor in defining the market.”The top daily activity on a smartphone is sending text messages followed by accessing the internet and checking emails. Using apps is number four on the list which means advertisers need to understand the importance of creating mobile optimised websites.Other key highlights from the study include:49% of smartphone owners are using an Android operating system vs 38% using iPhone, although this could change rapidly now Telecom are also selling the iPhone30% of smartphone users are comfortable having ads on their phonesMajority have between 1-10 apps downloaded on their phones but only use 3-5 on a daily basis63% of kiwi’s are simultaneously using their smartphones and watching TV2Justine Chevin, head of digital, 3DI believes the high number of consumers multi-tasking while using other media opens up a number of opportunities for advertisers.Says Chevin: “Including mobile as part of an integrated advertising campaign not only extends a brands reach but you can easily create compelling ads with multiple calls to action across all mobile ad formats including SMS, mobile web and mobile applications.”The full survey is available to IABNZ members.
According to the IABNZ Mobile Advertising Council (MAC), smartphone penetration is currently 30% up from 13% in 2010 and expecting to reach 50% early next year.
Says Alisa Higgins, IABNZ, GM: “While there are over 5 million mobile phone subscribers in NZ, the survey shows that income is currently a factor in smartphone ownership. However, as smartphone handsets and data plans come down in price we will see this becoming less of a factor in defining the market.”
The top daily activity on a smartphone is sending text messages followed by accessing the internet and checking emails. Using apps is number four on the list which means advertisers need to understand the importance of creating mobile optimised websites.
New Zealand Smartphone Survey – Key Highlights
49% of smartphone owners are using an Android operating system vs 38% using iPhone, although this could change rapidly now Telecom are also selling the iPhone
30% of smartphone users are comfortable having ads on their phones
Majority have between 1-10 apps downloaded on their phones but only use 3-5 on a daily basis
63% of kiwi’s are simultaneously using their smartphones and watching TV2
Justine Chevin, head of digital, 3DI believes the high number of consumers multi-tasking while using other media opens up a number of opportunities for advertisers.
Says Chevin: “Including mobile as part of an integrated advertising campaign not only extends a brands reach but you can easily create compelling ads with multiple calls to action across all mobile ad formats including SMS, mobile web and mobile applications.”
The full survey is available to IABNZ members.

A new survey released by IAB New Zealand and 3Di, provides some insights into how kiwis are using their smartphones.

According to the IABNZ Mobile Advertising Council (MAC), smartphone penetration is currently 30%, up from 13% in 2010 and expecting to reach 50% early next year.

Says Alisa Higgins, IABNZ, GM: “While there are over 5 million mobile phone subscribers in NZ, the survey shows that income is currently a factor in smartphone ownership. However, as smartphone handsets and data plans come down in price we will see this becoming less of a factor in defining the market.”

The top daily activity on a smartphone is sending text messages followed by accessing the internet and checking emails. Using apps is number four on the list which means advertisers need to understand the importance of creating mobile optimised websites.

New Zealand Smartphone Survey – Key Highlights

  • 49% of smartphone owners are using an Android operating system vs 38% using iPhone, although this could change rapidly now Telecom are also selling the iPhone
  • 30% of smartphone users are comfortable having ads on their phones
  • Majority have between 1-10 apps downloaded on their phones but only use 3-5 on a daily basis
  • 63% of kiwi’s are simultaneously using their smartphones and watching TV2

Justine Chevin, Head of Digital, 3Di believes the high number of consumers multi-tasking while using other media opens up a number of opportunities for advertisers.

Says Chevin: “Including mobile as part of an integrated advertising campaign not only extends a brand’s reach but you can easily create compelling ads with multiple calls to action across all mobile ad formats including SMS, mobile web and mobile applications.”

The full survey is available to IABNZ members.

(482 smartphone users in New Zealand were surveyed by Great Sites. The survey does not measure feature phones or other mobile devices. Users were weighted as evenly as possible by: age, gender & geography)

IAB Best Practice Series: Online Video Advertising

November 1st, 2011

OnlineVideoAds

#1 Getting Started – Length & Quality

The International Advertising Bureau (IABUK) has recently set out a new set of best practices in regards to online video advertising so we thought with the extensive growth in the area you should know about what they had to say. We’ll post a series of top tips that you need to know about online video display advertising.

Video Content

On the internet there are different types of video clips and programmes, known as video content. You must think about the audience you would like to reach, and the type of video content you will advertise around to reach them. Consider two important aspects:

QUALITY AND LENGTH

The quality and length of video content will affect how receptive a consumer is to advertising in the same way as TV or written web pages. With online video, the higher the quality or the longer the clip, the more receptive a consumer will be to advertising. Think about what you want to achieve, short ads or different formats can be effective for your particular objectives.

What types of video are consumers engaging with?

The below tables show what types of video people watch, why they watch it and how they watch it. It is categorised as three types of video content called snippets, boutique and programmes and film.

table1a_4431

Why are they watching it?

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How are they watching it?

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Quality

Obviously, advertising around higher quality, professionally produced boutique, programme and film content will come at a premium cost because they have greater brand association and a large number of people from certain demographics will return regularly.

People that choose to watch high quality content will be more receptive to advertising. For instance, if someone chooses to watch a professionally produced episode of Lost on Channel 4’s website, they will be more receptive to an advert break at the beginning, middle and end of the programme, largely because they are used to it on TV.

Equally, if it’s the world premiere of the latest music video from the Kings of Leon or Lady Gaga, people will be more willing to sit through a short advert to watch it. If someone clicks to watch a home made clip on YouTube, they may be less likely to accept lengthy advertising beforehand because it doesn’t seem worth the wait.

You will be able to judge quality based on your own knowledge of the content, and on information provided by publishers and agencies.

Length

On the internet, very short video content (clips of usually 1 – 3 minutes) is extremely popular, forming the bulk of video consumed. Advertising around this short form content must be approached differently to long form content (programmes usually 15 – 60 minutes). Like quality, you will be able to find out more information from publishers and agencies. Rules to consider for length:

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Come back to see the next instalment in the series: #2 Video with other media

What’s Hot: TPN Leads

October 31st, 2011

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TPN Leads is a proven comprehensive lead generation service encompassing unique media, marketing services and technology. TPN Leads generates a constant stream of prequalified warm new business leads. TPNs flexible toolkit allows it to meet the requirements of a wide range of clients and industries whether B2C or B2B. Our expert team can advise on which solution is right for you. TPN Leads is suitable for any company looking to generate demand and drive new business. TPN Leads can be used to generate;

- Email sales leads
- Email newsletter registrations
- Prospect Engagement (lead nurturing)
- Tele-sales leads
- Postal Direct Marketing leads

All these leads are prequalified and opt-in; they have positively chosen to engage with you.

TPN Co-reg Network

One of the most popular media options TPN provides is Co-registration. “Co-reg” involves asking known users if they would like to be contacted by an advertiser about a specific offer or product. If they opt in then their details are automatically sent from the website displaying the ad to the 3rd party advertiser. TPN manages a network of Co-reg partners supported by TPNs unique co-reg ad server. TPN is delivering tens of thousands of sales leads and registrations every month. Advertisers simply pay per lead, typically between $2.00 and $15.00 depending on the type of lead required.

TPN Lead Nurturing System

Co-reg is very popular with telesales and DM marketers. However we have found that many other marketers are missing out on the opportunities offered by co-reg as they do not have a system or team to follow-up with all the leads it generates each day. TPN has developed a solution to this problem with its Lead Nurturing System.

Lead Nurturing is a form of Marketing Automation where the system delivers a series of email communications to the prospect depending on a predefined schedule. It can also send messages based on specific ‘trigger events’. These communications can be used to automatically engage with prospects, to further prequalify them and to even convert them online.  Online Reporting capabilities also allow the hottest leads to be identified and followed up.

Through its partners TPN can provide expert communication strategy, creative design and email copy writing. Typical communication strategies include;

- Simple download, link delivered via email
- Simple welcome email and subscription to a regular e-newsletter
- Sequence of emails; welcome, checkout Blog, Facebook, Twitter and an Offer
- Sequence of improving offers until online conversion occurs
- Sequence of product feature highlights
- Sequence of case studies
- Sequence of ‘useful tips’
- Full free e-learning course

These are normally delivered over a period of days or weeks.

To further extend engagement trigger events can be configured. For example by capturing the prospect’s date of birth, individual birthday offers can be automatically sent. Or downloads can be used to trigger an automatic follow-up after a defined number of days.

TPN Performance Media

Although Co-reg is a powerful and popular marketing tool which offers a guaranteed cost per lead, it is best suited to a long term ongoing campaign designed to deliver a constant stream of leads at a moderate rate. As there is often a need to increase the volume of leads over a specific period, or simply to generate as many leads as possible as fast as possible, we find a lot of co-reg clients also augment their co-reg campaign with performance media campaigns. These are purchased on a Cost Per Click basis, typically paying $1.00 to $3.00 per click (or $3 CPM). TPN operates extensive Email and Display performance networks offering marketers instant access to a flood of new business leads.

TPN Lead Capture & Score System

When buying traffic to drive lead generation one of the most critical factors is the prospect capture system used to turn clicks into qualified leads. Again, we found that many clients did not have a sufficiently effective lead capture approach and so we have developed a range of solutions to

maximise conversion rates and hence the campaigns Return on Investment. TPN offers an advanced lead capture form system which supports lead scoring based on answers given, as well as live feeds to 3rd party CRM systems like SalesForce and the TPN Lead Nurturing System. This intelligent form system can also be enhanced by commissioning a new Landing page or running an online promotion. 3di can arrange both of these from our market leading partners.

Complementary Services

Landing Page Design

Our partners are experts in persuasion architecture and usability, designing landing pages offering unrivalled conversion rates. A dedicated campaign or product landing page will always outperform a standard website page as it can be designed with conversion optimisation at its heart, and typically has a single minded focus on conversion. www.MarketUnited.com

Great Promotions

For competition based lead generation programs we operate one of Australia’s most sophisticated and trusted promotions platforms www.GreatPromotions.com

Get in touch with our team to speak about pricing and service options to suit your campaign objectives.

info@3dinteractive.com.au

Marketing automation… so what is it?

October 25th, 2011

Can_factory_workers_stamping_out_end_discs,_published_1909 Marketing Automation helps marketing departments to cut down the repetitive and time consuming task of email marketing. Specifying criteria and outcomes for tasks and processes using specific email software, which is then interpreted, stored and executed, increases efficiency and reduces human error.

There are three categories of software:

Marketing Intelligence uses tracking codes in social media, email and webpages to track the behavior of anyone interested in a product or service to gain a measure of intent. It can record which social media group or thread they followed, which link was clicked on in an email or which search term was used to access a website. Multiple link analysis can then track buyer behavior – following links and multiple threads related to product A but not B will show an interest only in A. This allows more accurately targeted response and the development of a nurturing program specifically targeted towards their interest and vertical market. Due to its interactive nature this has been described as Marketing Automation 2.0.

Marketing Automation has a focus on lead generation with targeted marketing programs to drive awareness and interest in a company’s products and/or services and nurture leads from first interest through to sale. Commonly used in business-to-business(B2B), business-to-government(B2G), or longer sales cycle business-to-consumer(B2C) sales cycles, Marketing Automation involves multiple areas of marketing and is really the marriage of email marketing technology coupled with a structured sales process as delineated by a CRM program.

Advanced Workflow Automation encompasses automation of internal marketing processes. These includes budgeting and planning, workflow and approvals, the marketing calendar, internal collaboration, digital asset creation and management and essentially everything that supports the operational efficiency of the internal marketing function. Typically these systems require a CRM or COM administrator to set up a complex series of rules to trigger action items for internal sales and marketing professionals to manually process (designing files, sending letters, sending email campaigns). This type of system increases marketers ability to deliver relevant content to relevant individuals at relevant times.

Key Functions of Marketing Automation

In order to effectively aid marketers in fully understanding customers and subsequently developing a strategic marketing plan, marketing automation tools (MAT) are designed to perform three key tasks:

  • Development and analysis of marketing campaigns and customers
  • Management of marketing campaigns
  • Appropriate customer data organization and storage

Fully developed marketing automation systems provide information across all phases of the marketing process, including:

  • Demand Generation
  • Lead Management
  • Lead Scoring
  • Lead Nurturing
  • Lead Generation
  • Campaign Analysis
  • Lead Qualification
  • Sales Effectiveness

Speak to our team about marketing automation and lead generation techniques for your next campaign at Australia: info@3dinteractive.com.au or New Zealand: info@3dinteractive.co.nz

What’s Hot: The new Facebook and what it means for brands

September 29th, 2011

FB timeline image

Last week Facebook founder Mark Zuckerberg announced a pretty radical overhaul of some of Facebook’s features, at the social networking site’s annual F8 conference in San Francisco

As predicted, the changes – some of which have already been rolled out -  are being met with a mixed reaction from its users – some delighted, others upset at big changes to the appearance of timelines and addition of new features.

Already some changes to the look of the newsfeed have been rolled out. The most immediately obvious change has been the addition of the ticker timeline on the right hand side of a user’s newsfeed, which now feeds constantly updated information on friend’s activities on the site in real time. “Facebook is trying to make the newsfeed less noisy,” explains Jesse Noyes, corporate reporter at Eloqua. “Smaller activities, like a friend commenting on another friend’s status update, will be condensed in the ticker, while bigger events, such as posting a photo, will get better real estate,” she adds.

“This is a potential plus for brands that can cut through the noise by posting high quality content. People who “like” a brand might see published content in the less noisy space, but only if the brand is strategic about what they push out. Plain old status updates won’t be enough. Brands who aren’t judicious and smart will likely end up relegated to the ticker, where it will be harder to be seen,” Noyes warns.

“For those with the ability to harness this data and marry it with creative and interactive campaigns, targeting and engaging users via this somewhere untamed medium has just become a little bit easier. While there are undoubtedly a number of privacy debates on the horizon, the next year will prove interesting as we see the real marketing potential this development offers [as it] takes shape.”

Other updates to Facebook’s social graph too look set to offer brands a huge amount of scope to engage more deeply with consumers. In due course, users will be able to go far beyond “liking” a brand or its content. So for example we’ll begin to see that “Tom is drinking at Starbucks” or “Lisa is shopping at ASOS”.

“Soon developers will be able to turn any verb into a button,” says Simon Quance, head of Sixth Sense social media. “Some have predicted potentially unwelcome over-sharing to follow, with yet more trivial information showing up in newsfeeds.

However, marketers may be able to manage this function carefully and foster an increased sense of proximity to a brand or amplify its values using the right term. That said, long term consistency in the use of any term adopted will be key, so changes should be considered carefully.”

One of the biggest opportunities for brands on Facebook in the immediate future could lie in the development of integrated apps. According to Noyes, Spotify and Nike are already creating apps to fit into users’ timelines and tickers – making it easier for users to share services that their peers are using. “That’s a potential boon for any brands, especially app savvy brands [that are] prepared to create high quality apps, understand how Facebook fans are using your service and producing content that entertains,” she says.

With all of these rich new features – and we’ve not even touched on the fact that users will soon be able download music, TV and news content while logged into Facebook (thanks to deals with Spotify, the Guardian and more) – it is obvious that Facebook wants to become a one-stop internet shop.

All the more reason then for brands to keep on top of its rapid changes.

adapted from article by Claire Weekes, senior reporter, UTalkMarketing, 28th September 2011